If the borrower is not satisfied with the response received from the respective branch, he/she may raise the issue with Grievance Redressal Officer. The name and address and contact details are as furnished below.
Kirti Damle
Company Secretary
624, 6th Floor, C1, Commercial Building No. 1, Soham Plaza, Manpada, Ghodbunder Road, Thane - West – 400610
Email ID : kirti.damle@communityfinance.in
CFPL shall endeavour to respond to each compliant within one month from the date of receipt of the Complaint.